How will the FASTag toll collection programmed help cut delays with losses on India’s…What is FASTag all about?


FASTag may be a simple to use, reloadable tag which enables automatic deduction of toll charges and allows you to undergo the tract no end for the cash transaction. FASTag is linked to a prepaid account from which the applicable toll amount is deducted. The tag employs Radio-frequency Identification (RFID) technology and is affixed on the vehicle’s windscreen after the tag account is active.

FASTag may be a perfect solution for a hassle free trip on national highways. FASTag is presently operational at 180 toll plazas across national and state highways. More toll plazas are going to be brought under the FASTag program within the future.


Saves Fuel and Time

FASTag is read by the tag reader at the plaza and therefore the toll amount is deducted automatically, when the vehicle approaches the tract . The vehicle with FASTag doesn’t got to stop at the tract for the cash transaction

SMS alerts for transactions

Customer will receive SMS alerts on his registered mobile numbers for all the transactions wiped out his tag account

Online recharge

Customer may recharge his tag account online through, Credit Card/ Debit Card/ NEFT/ RTGS or Net Banking

toll pass
No need to carry cash

Customer doesn’t got to worry about carrying cash for the toll payments

Web portal for customers

Customers can access their statements by logging on the FASTag customer portal

What is Electronic Toll Collection (ETC) / FASTag?

NHAI has unrolled program for Electronic Toll Collection on Toll Plazas on National Highways to be called FASTag.

FASTag may be a device that employs frequency Identification (RFID) technology for creating toll payments directly from the prepaid account linked thereto . It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas. FASTag features a validity of 5 years and after purchasing it, you simply got to recharge/ top up the FASTag as per your requirement.

FASTag offers near non-stop movement of vehicles through toll plazas and therefore the convenience of cashless payment of toll fee with nation-wide interoperable Electronic Toll Collection Services.

What are the benefits of using FASTag?

  1. simple payment – No got to carry cash for the toll transactions, saves time
  2. Near non-stop movement of vehicles resulting in lower fuel cost.
  3. Online Recharge – FASTag are often recharged online through mastercard / open-end credit / NEFT/ RTGS or Net banking
  4. SMS alerts for toll transactions, low balance, etc.
  5. Online Portal for customers
  6. Validity of 5 Years
  7. Incentive: you’ll avail a cashback of 10% on all Toll payments using FASTag in 2016-17
  8. Other benefits are:

(a)Environmental benefit : • Reduced air pollution, • Reduced use of paper

(b)Social benefit : • Reduced toll payment hassles , • Analytics for better highway management

(c) Economic benefit : • Reduced effort in management at toll plaza, • Reduced effort in monitoring centrally

Is there any incentive / discount on Toll payments using FASTag?

Customer can avail a cashback of 10% on all Toll payments using FASTag in FY 2016-17. The cashback amount for a specific month are going to be credited back to your FASTag account within every week of subsequent month.

Is FASTag compulsory & is FASTag for any particular kind / category of vehicle?

Adopting FASTag is voluntary at this stage of the program. However, it may be made mandatory in future at some locations. FASTag is applicable for all categories, kinds, makes and kinds of vehicles.

Who is implementing this program?

Indian Highways Management Company Limited (IHMCL) (a company incorporated by National Highways Authority of India) and National Payment Corporation of India (NPCI) are implementing this program with help from Toll Plaza Concessionaires, FASTag Issuer Agencies and Toll Transaction Acquirer (select banks).

On which highways / roads FASTag are often used?

FASTag is presently operational at 240+ toll plazas across National Highways. More toll plazas are going to be brought under the FASTag program within the future. To find out list of toll plazas currently integrated with FASTag click here.

What are the charges for FASTag?

FASTag features a just one occasion Fee of ₹ 200. The refundable margin depends on the vehicle type. Please check other details on website of Issuer Agencies.

How am i able to buy FASTag and what documents are required?

The customer may visit any of the purpose of Sale (POS) locations at Toll Plazas / Issuer Agency to urge your FASTag account created. Customer may call on customer care no. Of the Issuer Agency to know more details. For list of Point of Sale (POS) locations click here: Customer got to submit a replica of the subsequent documents along side the appliance for FASTag:

  1. Registration Certificate (RC) of the vehicle.
  2. Passport size photograph of the vehicle owner
  3. KYC documents as per the category of the vehicle owner (viz. Individual / corporate):

For Individual : ID proof and Address proof from the list mentioned and 1 passport size photograph.

Driving License

PAN Card


Voter ID Card

Aadhar Card (with address)

For instance, valid driver’s license would be sufficient for Address & ID proof.

For Corporate customers and other details please visit internet site of the participating banks / issuer Agency.

Note: (i) Issue of FASTag is subject to verification of original documents mentioned above by the issuing agency.

(ii) Customers are advised to bring originals of above documents while visiting PoS for purchase of FASTag.

(iii) The FASTag are going to be fixed on the vehicle’s windshield by the representative of the Issuer Agency only.

(iv) Any representative of the vehicle owner can provide the above documentation and knowledge and buy the FASTag.

How will i buy to understand if and the way much toll has been debited?

The customer will receive an SMS with requisite details to his registered mobile number as soon because the toll transaction takes place. Periodic statement of account can also be obtained on website of the Issuer Agency after registration by the customer.

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